How does pricing work?

Ready Campaigns is a simple monthly payment that gives you access to all of our template libraries, contact manager and email building system. There are no set-up fees or minimum subscription requirements; you may cancel your account at any time. Our basic account is $49.99 per month and allows you unlimited campaigns and contact list size, up to 5,000 emails sent per month. We also offer premium account levels for certain industries or custom options, see our Pricing page for more details.

Do I have to sign a contract to use Ready Campaigns?

Absolutely not! You are under no obligation to sign a contract or commit to a certain period of time when signing up for our free trial.

Can I rent or buy an email list to use to send to my customers?

No. Ready Campaigns can only be used with email lists for which you have permission to communicate to. This is also a requirement by law (see our ANTI-SPAM policy). However, Ready Campaigns does have tools to help you to build or add to your prospect and customer lists. Contact us for more details. (email info@readycampaigns.com)

What happens to my list after I upload it in to Ready Campaigns.com?

Your list is safe behind our heavily secured firewalls. It will reside in your Ready Campaigns account until you remove your list, in a completely separate database account. Ready Campaigns will never rent, share or sell your list. For more details read our Email Privacy Policy.

How do I get my list imported in to my Ready Campaigns account?

Ready Campaigns will accept your email addresses in two file formats; .txt (text file) or .csv (Comma Separated Values). These file formats are compatible and easily exportable from virtually any database or spreadsheet program, including Microsoft Excel, Access, ACT!, Goldmine, Outlook, and many others. Simply browse to where the file lives on your computer and let the Ready Campaigns wizard guide you through the import.

If I want to use the email addresses I have in my Outlook Address book, how do I get them in to Ready Campaigns?

To import an address file from Microsoft Outlook, you must export your Outlook Contact folder to a text (i.e., contacts.txt) file. Detailed instructions.

What if I don't have an email list?

No Problem. It's time to get started! There are several ways you can collect email addresses. Ready Campaigns provides a list building tool in the form of a sign up box to be put on your website. Your site visitors can sign up for your email list and their addresses are automatically imported in to your Ready Campaigns account. You have access to this tool even in the free trial.

Other ways to collect would be to set up a guest register and have customers provide you with their email addresses that you will import in to your Ready Campaigns account. Trade shows, conferences, purchases - any time you touch your customer, invite them to join your list.

Ready Campaigns also offers customized list building services. Click here for more details

Isn't this more expensive than downloading software?

There are many cost and time-saving benefits to having a service, just to name a few:

Requires no technical support or expertise, no set-up (Easy)

Access your email marketing account from anywhere (web-based)

Many formatted templates to choose from

Automated bounce management and one-click unsubscribe

Real-time reporting (clicks, opens etc.)

Established ISP relations on your behalf

Technology and legislation changes are tracked and kept in compliance

Software never out of date; no need to upgrade (at a cost) to a new software version in the future.

Do I need to know HTML to create an email campaign?

Nope! You will be able to create beautiful html campaigns by simply pasting your content in to our wizard driven templates. Ready Campaigns has an exclusive html editor that has an interface similar to Microsoft Word and is very easy to use.

Is there a cost to customize Ready Campaigns templates?

No again! You can add your own logo and pictures, change text color size and type. You can add or remove paragraphs as needed. We do however offer custom e-newsletter template creation and other custom services if you prefer not to use our built-in html editors. Click here for more details.

Can I use my own HTML in Ready Campaigns?

Absolutely! You can easily upload your own HTML files into your account.

What does Ready Campaigns do to make sure my emails get delivered?

Ready Campaigns has standing relationships and ongoing dialogue with many of the leading ISPs and blacklists. This includes the sharing of information regarding policies, practices and issues. Ready Campaigns has dedicated resources on the team to make sure that we do everything possible to make sure that your email gets delivered successfully.

What do I have to do to set up Ready Campaigns?

Getting started is really very easy. Signing up for a free trial will only take a minute. Once you have been logged in to your account, you will want to do the following:

• Import your email addresses
• Set up some initial account and personal profile information (email signature, company name, logo, etc)
Send a test campaign
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Is there training available?

Absolutely! We are here to help, starting from the day you sign up for a free trial. You may attend a live product tour and will be invited to view an online tutorial about email marketing. We also provide a robust suite of online tutorials that you can take at you leisure. Really want to get started quickly? We offer a quick start service that works with you one on one to bring you up to speed and jointly go through the process of creating a campaign.
And there's more! During your free trial you will also receive a series of Campaign Companion coaching emails. And as always, our support team is on call, available to help you with any questions you may have.

Can I see who opens my email campaigns?

Yes, you can see the email addresses of every person who opened your email by campaign, as well as those who clicked on what links within your emails.

Does Ready Campaigns give me any information on the bounced emails?

Yes, Ready Campaigns has a bounce management feature that allows you to see which addresses bounced and for what reasons. Additionally it will allow you to export those addresses for easy bounce management of your lists.

How do I update a template?

In order to update a template you must either have your HTML code ready made by yourself or a professional or edit it straight from the textarea given to you when you click the "update" link from the templates section. If you don't have the help of someone with knowledge of HTML simply create a new template through our easy to use template WYSIWYG (what you see is what you get) setup, we have several templates ready made for you to choose from.

How does the Affiliate program work?

By referring people to use the system you receive a 20% per month commission check for every person you refer.

How does the CAN-SPAM Act of 2003 affect me?

Anti-spam law compliance
We support the CAN-SPAM Act. We help you build and maintain a list of clients and prospects who are interested and willing to hear from you.

As long as you aren't using this system to send unwanted mass emails, you are compliant. For more details on CAN-SPAM click here.

What are Opt-Out emails?

Recipients must be given the ability to remove themselves from your list. Not only does this make you compliant with the CAN-SPAM Act, but also avoids negative connotations associated with spam and avoids the loss of goodwill.

What is your Spam policy?

We do not encourage or allow this site to be used to send Spam or any other mass marketed and unwanted messages. The email marketing services of this company are to be used to market to the users "warm market", that is, their clients and prospective clients. Users violating this policy will be terminated.

ReadyCampaigns.com has a zero tolerance spam policy. We actively track and monitor imported user lists and emails being sent to a large number of contacts. Any customer found to be using ReadyCampaigns for spam will have their account deleted without notice.

In addition, at the bottom of every email an "unsubscribe" link is automatically added. Any individual who tries to remove or circumvent this link, will also have their account terminated without notice. Such users who have their accounts terminated will not be eligible for a refund.

What is Spam? Spam is unsolicited email also known as UCE (Unsolicited Commercial Email). Avoid sending spam by sending only to those who have requested to receive it, those that you know and who know you, those you have a pre-existing relationship with or have opted-in to your list.

What defines a pre-existing business relationship? You are allowed to send email to those with whom you have a Pre-existing relationship, that is someone who has made a purchase, requested information from you, filled out a survey, been to a seminar, or with whom you have had offline contact.

What constitutes consent? If you collect email addresses on your website, in questionnaires or at seminars, it is advised to notify your contacts of your intent to email them. To obtain consent means the recipient of your email has been notified of the collection and use of his or her email address and has consented to you sending them something prior to such collection and use.

Isn't there a law against sending Spam? The federal anti-spam law, called the Can Spam Act of 2003, went into effect on January 1st, 2004 and preempts all state laws. The law outlines the qualifications for spam and what to avoid. For example, every email must have an "unsubscribe" button and the sender's physical address at the bottom in the footer. This is why all emails sent from ReadyCampaigns automatically have an "unsubscribe" button added and why it is required that you put your physical address in the footer. The penalties for violating this law can include a fine and/or imprisonment for up to 5 years.

How ReadyCampaigns protects you from sending spam

ReadyCampaigns is a permission-based email-marketing system. We help you comply with the Can Spam Act of 2003:

Communication - By signing up for a ReadyCampaigns account and accepting our license agreement you have agreed to use only permission-based lists of qualified individuals and never to sell or rent your lists.

Unsubscribe link - Emails sent from ReadyCampaigns automatically have an unsubscribe link added to the bottom of your email. This allows your contacts to opt-out or unsubscribe to future emails. Your contact lists are automatically updated and that contact is marked as "inactive" so they are not included in the sending of future emails to that list.

Verification - Your email's "from" and "reply-to" addresses are verified by ReadyCampaigns when you set up your account. If you want to add additional contacts and email addresses, you must contact us to set that up. We verify all email addresses to prevent spammers from setting up fake accounts from which to send spam.

Your Contact Information - Your physical address is required in your footer so contacts know how to get in touch with you in a way other that email.

How can I manage bounces?

Bounces are a tricky thing with email marketing because there are so many factors. There are 2 types of bounces:

Soft - The recipient's mail server is temporarily unable to accept your email. This usually happens when the intended recipients's mailbox is full, or if the mail server is unable to be reached.

Hard - The recipient's mail server could not accept the email because the user doesn't exist on that domain. This usually indicates a mis-typed email address. An email can also be hard bounced is the recipient's server is full or if the server tags it as spam, even though it's not.

How to Prevent Bounces:

Check to make sure the email address is still valid.

Be careful to use terms in the subject line that are uncommon and not "sales" terms that you would find in a spam email. Even if the email is not spam and is "opt-in" your email may be tagged as spam by the server. Remember it's a computer looking at emails, not people.

Ask your recipients to put you in their Email Address book. This will increase the likelihood that your email will get through.

Other Reasons for Bounces

Email address churn in your list - People change ISPs, jobs and email addresses often and sometimes don't tell you. Some email address churn is normal.

The use of free email accounts - Many people who use free email accounts (gmail, hotmail, yahoo, etc.) do so as a secondary mailbox. As a result, they do not check their mailbox often. Free email accounts, and some paid accounts, can hold only a limited amount of email, so many times newsletters and advertising email will bounce back as undeliverable because the mailbox is full.

What does Single and Double Opt-in mean?

Opt-in e-mail is a term used when someone is given the option to receive "bulk" e-mail, such as a mailing list, newsletter, or advertising. Obtaining permission before sending e-mail is critical because without it, the e-mail is Unsolicited Bulk Email, better known as spam.

There are two types of opt-in e-mail:

Single (or unconfirmed) opt-in A new subscriber first gives his/her address to a website or person, but no steps are taken to make sure that this address actually belongs to the person.

Double (or confirmed) opt-in A new subscriber asks to be subscribed to the mailing list, but unlike single/unconfirmed opt-in, a confirmation e-mail is sent to verify their identity. They usually must click on a link to confirm they want to subscribe to the list.